Careers
Service Technician- Braselton, GA
August 31, 2018

Repairs and maintains gas, electric, pneumatic tools and compressors by performing the following duties.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: 
(other duties may be assigned)
 
Observes mechanical devises in operation and views and listens to their sounds to locate causes of trouble.
 
Dismantles devices to gain access to and remove defective parts.
 
Repairs or replaces defective parts.  Install special functional and structural parts in devises.  Lubricates and cleans parts.
 
Start devices to test their performance.
 
Set up and operate drill press, grinder, and other metalworking tools to repair parts.
 
Provide technical support to internal staff and customers by answering questions, over 800 line and e-mailing breakdowns, etc.
 
Provide assistance to walk-in customers at the service counter.  Must have an effective rapport with the customer in person, as well as, via telephone.
 
Handles cash, and credit cards etc. on account sales.
 
Prepares tool reports as required.
 
Helps maintain and sell additional stock.
 
Cleans and organizes work area on a daily basis.
 
Adjusts functional parts or devices and control instruments.
 
Inspects used parts to determine changes in dimensional requirements.
 
Examines form and texture of parts to detect imperfections.
 
Assists warehouse with modification of tools when needed.
 
Assists warehouse in shipping when needed.
 
Assist with physical inventories.
 
Assist with other departments when needed.
 
Building maintenance.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
EDUCATION and/or EXPERIENCE:
One year certificate from college or technical school; nine months to one-year related experience and/or training; or equivalent combination of education and experience. 
 
LANGUAGE SKILLS:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employee of the organization.
 
MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.
 
REASONING ABILITY:
Ability to define problems, collect data, establish facts and draw valid conclusions.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
 
COMPUTER SKILLS:
Ability to operate PC, fax machine and adding machine.  General knowledge of word processing and spreadsheet software.
 
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
HKU conforms with the American Disabilities Act (ADA).
 


2018