Contact Metabo HPT

For questions or suggestions about technical or customer service matters, please complete the form below and we will contact you shortly or contact us at 1.800.706.7337 Monday-Friday between the hours of 8AM-5PM EST.

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For Service Related Questions


Metabo HPT as the new brand name for Koki Holdings America - formerly part of the Hitachi Group. In North America, Metabo HPT & Tanaka Customer Service provides you with world-class service by applying our knowledge and skills to every inquiry we receive. Whether you need information on tools, power equipment, accessories, parts, breakdowns, locating a distributor, locating an Authorized Service Center or simply requesting a catalog; we are here for you. With a wide range of knowledge and experience, our customer service representatives are eager to assist you with all of your power tool and outdoor power equipment needs.


We strive for excellence. It is our belief that quality is an intangible commodity that is a by-product of excellent customer service. We are continuously looking towards the future to improve our products and better serve our customers.


For General Questions, Please Contact Customer Service

Hours of Operation: Mon-Fri 8AM - 5PM EST
Phone: 800-706-7337 or 770-925-1774
Fax: 800-830-7593 or 770-923-2117
Address: Metabo HPT (Koki Holdings America)
                1111 Broadway Avenue
                Braselton, GA 30517

For Technical Service Related Questions - Please Contact Technical Service
Hours of Operation: Mon-Fri 7AM - 4PM EST
Phone: 866-775-9429 
Fax: 770-564-7008